
Proton Mail (partner link), the service people turn to for escaping Big Tech, has rolled out "Categories" as a new inbox view that automatically sorts incoming email into six groups: Primary, Social, Promotions, Newsletters, Transactions, and Updates.
When you receive a new mail, it gets sorted automatically into one of six categories based on metadata, without Proton reading the contents of the message. This is what Gmail already introduced years ago and it does work for most parts.
How does it work?
By default, Primary houses personal and work-related messages along with any important updates; Social covers social media updates and activity notifications; Promotions covers discounts and sales offers; and Newsletters carries news content you signed up for.

The other two categories can be enabled via the Settings if you require them.
Of course, we are not claiming that this is something revolutionary. Gmail and Outlook have offered inbox tabs for years, but they achieved that by scanning the contents of emails that are hosted on their servers.
Proton's approach here is different, sorting mail by metadata instead of reading what's inside each message, since its zero-access encryption keeps that content unreadable even to itself.
Anant Vijay Singh, the Product Lead for Proton Mail, goes even further to note that:
Proton’s business model aligns our incentives with yours because we’re 100% funded by our community, not by advertisers. Enabling Categories doesn’t change any of this.
Your inbox remains protected by zero-access encryption, and emails you send with other Proton users (or using password protection) are end-to-end encrypted.
It's already live


If you haven't logged into your Proton Mail (partner link) account recently, then keep an eye out for a dialog titled "Your inbox, automatically organized." It will show you two options; go with "Yes, organize it" if you want to upgrade to the new category-focused inbox experience.
If you'd rather stay on the legacy, unified inbox system, then choose "Keep inbox as before."
Once enabled, you will see the categories all lined up at the top of your emails, with a useful blue dot appearing on the ones with unread messages.

Moving an email to a different category takes a right-click followed by "Move to category..." or a drag and drop. Going forward, Proton Mail sorts similar emails into that category automatically.
If the default category selection or the feature itself doesn't suit your preferences, then you can manage it from the Settings menu (gear button), where you could either disable it by clicking on the button near "Email categories."


Or, you could go into the "Email categories" settings page to enable or disable individual categories and toggle notifications for each one. I was content with the default selections, so I didn't bother changing anything.
You can see how Proton Mail categorized my mail. 👇



From left to right: Social, Promotions, and Newsletters.
Keep in mind that you cannot disable the "Primary" category as that one always stays on, catching anything that needs your attention along with emails from any category you've turned off.
And that's not all. Proton is also bringing full-content search to Proton Mail on mobile in the coming weeks. It'll let users search the actual contents of their emails, not just subjects and senders.
Proton says that the search will run entirely on the user's device rather than touch its own servers.
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